Terms of Service

Velmora Terms of Service

Welcome to Velmora . These Terms of Service ("Terms") govern your access to and use of our Shopify store ([store.velmora.com]) and related services (collectively, the "Services"). By using our Services, you agree to these Terms. If you do not agree, please discontinue use immediately.

1. Eligibility & Account Terms

  • Age Requirement: You must be at least 16 years old (or the age of majority in your jurisdiction) to use our Services.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

  • Accuracy: Provide accurate, current, and complete information during registration/purchase.

2. Orders & Payments

  • Pricing: All prices are listed in [USD/your currency] and exclude taxes/shipping (unless stated). We reserve the right to correct pricing errors.

  • Payment Methods: We accept major credit cards, PayPal, and other payment methods displayed at checkout.

  • Order Acceptance: Your order is an offer to purchase; we reserve the right to cancel orders for reasons including stock unavailability, pricing errors, or suspected fraud.

3. Shipping & Returns

  • Shipping: Delivery times are estimates only. We are not liable for delays caused by carriers or unforeseen events (e.g., natural disasters).

  • Returns: See our Return Policy for details on eligibility, timeframes, and refund methods.

4. Intellectual Property

  • Ownership: All content on our Services (logos, text, images, etc.) is owned by Velmora or its licensors and protected by copyright/trademark laws.

  • Limited License: You may use the Services for personal, non-commercial purposes only. No reproduction, modification, or resale of our products/content is permitted without written consent.

5. Prohibited Conduct

You agree not to:

  • Use our Services for illegal purposes or in violation of these Terms.

  • Attempt to gain unauthorized access to our systems or interfere with the Services' functionality.

  • Misrepresent your identity or use stolen payment methods.

6. Disclaimers & Limitation of Liability

  • "As Is" Basis: Our Services are provided without warranties of any kind (express or implied), including merchantability or fitness for a particular purpose.

  • Limitation of Liability: To the fullest extent permitted by law, Velmora is not liable for indirect, incidental, or consequential damages arising from your use of the Services.

7. Indemnification

You agree to indemnify and hold Velmora harmless from any claims, damages, or expenses (including legal fees) resulting from your breach of these Terms or misuse of the Services.

8. Termination

We may suspend or terminate your access to the Services at any time for violations of these Terms, fraud, or other harmful conduct, without prior notice.

9. Dispute Resolution & Governing Law

  • Governing Law: These Terms are governed by the laws of [Your Jurisdiction, e.g., State of California, USA].

  • Disputes: Any disputes will be resolved through binding arbitration (not in court) under the rules of [e.g., American Arbitration Association], except for claims requiring injunctive relief.

10. Changes to These Terms

We may update these Terms periodically. Material changes will be posted on our website with an updated "Last Revised" date. Continued use constitutes acceptance.

11. Contact Us

For questions about these Terms, contact us at:
Email: legal@velmora.com
Mailing Address: velmorashopbusiness@gmail.com